1. Who we are
This policy explains how Foundation Tech handles information collected through usefoundationtech.com and its demo, support and service communications. Contact: support@usefoundationtech.com.
This policy covers Foundation Tech’s own business website and communications. The Space and customer-specific software systems have their own applicable privacy arrangements; this website does not enroll anyone in a client’s messaging program.
2. Information we collect
When you contact us, we collect the details you provide, such as your name, business name, email, team size, number of locations, inquiry and optional phone number. We respond to website inquiries by email. If you previously submitted an SMS preference, we may retain that historical preference and the disclosure version as a record; we no longer collect SMS opt-ins.
The interactive workspace demo keeps your selections in the current page while you explore. If you submit a workspace request, we collect the name you gave the sample workspace, your selected team style and tools, and any note you choose to include, along with your contact and business details. Exploring the demo alone does not submit these details or enroll you in marketing emails.
If you submit our project requirements form, we also collect the scoping information you choose to provide, such as workflows, desired capabilities, integrations, data categories, budget ranges, ownership preferences and target dates. Do not include passwords, access keys, actual employee or customer records, payment information or confidential materials in this form. We can discuss an NDA and an appropriate way to exchange sensitive information separately.
Our hosting and form providers may process technical information such as IP addresses, request logs, browser details and timestamps to deliver the website, receive submissions and prevent abuse. Please do not include sensitive employee, customer, health or financial information in the inquiry form.
3. How we use information
We use information to respond to inquiries, arrange requested demos, understand project requirements, prepare and discuss scope and estimates, provide support, communicate about Foundation Tech services or accounts, keep consent and opt-out records, and maintain the security and reliability of our services.
Foundation Tech does not offer SMS messaging or text notifications. Providing a phone number does not enroll you in any messages.
4. Phone numbers and historical SMS preferences
Foundation Tech does not sell or share mobile numbers or SMS opt-in and consent data with third parties or affiliates for marketing or promotional purposes. Service providers may access historical records only as needed to store and safeguard them or comply with our recordkeeping obligations, subject to restrictions on use. These records will not be used to send texts.
SMS messaging is not offered. The SMS service notice remains available at its existing address.
You can contact us by email or request a demo without a phone number. We may retain historical opt-out records to respect earlier preferences.
5. Service providers and disclosures
We use providers to host the website, process and store form submissions, maintain our private business workspace, deliver business email, and provide website analytics. They may process information only for the services they provide to us, subject to applicable agreements and restrictions. The website’s contact, workspace-request and project requirements forms use Netlify Forms. We also access and review submissions through our private workspace and its hosting provider.
We may disclose information when legally required or when reasonably necessary to protect rights, safety or the security of our services. We do not sell personal information or share it for targeted advertising. The restrictions on mobile numbers and SMS consent in Section 4 apply to all marketing and promotional sharing.
6. Analytics, cookies and external links
We use Google Analytics to understand how visitors use this website, including which pages they visit and how they found us. Google Analytics uses cookies and processes technical information such as browser and device details, page activity and approximate location. Google processes this information to provide analytics reports to us. We have disabled Google signals and advertising personalization in our website tag.
We also use HubSpot to understand visits to our website and interest in our services. Its tracking code uses cookies and processes page visits, referring sources and technical details such as browser, device and IP address. HubSpot may associate visits with a known contact when a visitor is identified through a HubSpot-tracked email or other interaction.
We do not add the names, email addresses, messages or project answers you submit through our forms to custom analytics events. HubSpot’s automatic capture of our website forms and its advertising pixel scripts are not enabled by this installation. Our Google Analytics tag removes arbitrary query strings and fragments. It keeps approved campaign labels and, only with ad-measurement consent, advertising click IDs. Do not put personal or confidential information in campaign URLs. Custom analytics events use fixed categories rather than form answers. Hosting and abuse-prevention services also use technical measures to deliver and protect the site.
Google Analytics and HubSpot visitor tracking load only after you allow website analytics. Ad measurement is a separate optional choice; it retains Google campaign click IDs for attribution and does not enable personalized ads. Choose Cookie settings in the footer to review or withdraw your choices. Forms and booking links remain available if you choose essential cookies only. We honor Global Privacy Control and Do Not Track signals by keeping optional measurement off.
We store your measurement choices in your browser for up to 180 days. With your analytics permission, we retain campaign source, medium, campaign labels, entry page and referring domain for the current browser session, up to 24 hours. With separate ad-measurement permission, this record may also include Google click IDs. If you submit a request, the permitted attribution accompanies your form submission so we can understand which activity led to the inquiry. Declining measurement does not affect our response to your request.
You can block or delete Google Analytics and HubSpot cookies through your browser settings or use Google’s Analytics opt-out browser add-on. More information is available in Google’s explanation of how it uses data from partner sites.
For more information about HubSpot’s processing, see HubSpot’s Privacy Policy.
If you choose to open a Google Calendar booking link or another external service, that provider’s privacy practices apply on its website.
7. Retention and security
We retain information for as long as reasonably needed to respond to your inquiry, provide requested services, maintain consent or opt-out records, meet legal obligations and resolve disputes. When information is no longer needed, we delete it or de-identify it where practical.
We use reasonable safeguards appropriate to the information and services involved. No internet transmission or storage system can be guaranteed completely secure.
8. Your choices
You may contact support@usefoundationtech.com to request access, correction or deletion of personal information, or to ask questions about this policy. We may need to verify your request and may retain information where required or permitted by law. Rights vary by where you live.
Email us for help with your communication preferences or any historical SMS records. Our website and services are intended for adults age 18 and older. We do not knowingly collect information from children under 18.
9. Policy updates
We may update this policy as the business or its services change. The effective date at the top identifies the current version. Questions can be sent to support@usefoundationtech.com.